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Quality Core

Your Entire QMS Under One Platform.

A unified quality management system that brings every aspect of hospital QMS operations under one roof. From proactive risk identification to reactive event capture to structured corrective action planning.

Quality Core Mockup

Unified Platform Architecture

From identification to resolution — a unified quality management lifecycle.

Quality Core
Unified View & Real-Time AnalyticsISO & NIAHO Standards Driven

Identification

Internal Audits & Rounds
Event Management
Standards Library
Risk Management
Custom Forms

Management & Monitoring

CAP Management
Effectiveness Monitoring
Root Cause Analysis
Document Control
Recurrence Detection
Quality Objectives

Clara AI — Intelligent Analysis Across Every Module

Recurrence DetectionRisk IdentificationStandards Crosswalk

Internal Audits

Find it yourself, on your schedule, before a surveyor finds it on theirs.

Explore Internal Audits

The Internal Audits module is how Quality Core identifies risk proactively. Build audit plans scoped to accreditor standards, departments, and risk areas, then capture findings live during walkthroughs and interviews with the policies, photos, and forms that back each observation attached as you go. Nonconformities escalate immediately, and every finding flows into the same quality management dashboard and connects to the findings tracker, CAP management, and recurrence detection.

Aligned with accreditation standards

Pillars of Quality Core

The Quality Management Dashboard is the convergence point for every module in Quality Core. It provides leadership and quality teams with a real-time, standards-driven view of the organization's quality posture across all facilities.

Effectiveness Monitoring

Track whether corrective actions actually resolved the root cause. Time-bound effectiveness reviews tied to ISO 9001 clause 10.2 and NIAHO standards. Clara evaluates evidence and flags ineffective closures for re-investigation.

Root Cause Analysis (RCA)

Structured RCA workflows: 5 Whys, Fishbone, Failure Mode and Effects Analysis (FMEA). Templates guide teams through systematic analysis with findings auto-linked to corrective actions.

Document Control

Full policy and document lifecycle management via MyPolicy — version control, section-level embeddings, approval workflows, review scheduling, and attestation tracking.

Quality Objectives

Define, track, and measure quality objectives aligned to organizational strategic goals. Measurable targets with automated progress tracking and periodic review cycles.

Risk Management

Proactive risk register with risk scoring (Likelihood x Severity), risk treatments, and continuous monitoring. Clara proactively surfaces emerging risks by analyzing patterns across your findings, events, and corrective actions, so your team can act before issues escalate.

Recurrence Detection

Medlaunch automatically detects when similar issues recur across departments, facilities, or time periods, giving your team early warning of systemic problems that point-in-time tracking would miss.

Describe the finding.
Clara files it.

Tell Clara what you found on the survey in plain language. It gathers the details, tags it to the right standard, resolves the location, and creates the entry for you.

Quality Core quick actions panelAsk Clara to create a finding
Clara creating a finding on mobile

Clara AI Integration

Medlaunch’s AI quality analyst, embedded across every Quality Core module

Clara doesn't just answer questions. She actively identifies patterns, surfaces risks, and connects the dots across your entire QMS so you don't have to.

Pattern & Recurrence Detection

Clara automatically identifies recurring issues across your findings, events, and action items. Clara surfaces connections your team may have missed so you can fix root causes before they become survey findings, and prevent problems before they occur.

Standards Mapping

Clara maps findings to applicable standard clauses, recommends corrective actions informed by what's worked before across similar findings, and evaluates whether effectiveness evidence adequately addresses root causes in seconds.

Multi-Organization Intelligence

Clara can analyze patterns within a single facility or across your entire health system. With Clara, leadership gains visibility into system-wide quality trends and access to standardized improvement initiatives. Whether large or small, Clara adapts to your system.

One Platform, Complete QMS Cycle

Every module connects to the same dashboard. Every finding maps to standards. Every action is tracked, measured, and continuously improved. This is your entire QMS system; unified, intelligent, and built for DNV-accredited hospitals.

SOC 2 Certified
HIPAA Compliant