Powered by Clara

Quality Core

Your Entire QMS Under One Platform.

A unified quality management system that brings every aspect of hospital QMS operations under one roof. From proactive risk identification to reactive event capture to structured corrective action planning.

Quality Core Mockup

Unified Platform Architecture

From identification to resolution — a unified quality management lifecycle.

Quality Core

Unified View & Real-Time AnalyticsISO & NIAHO Standards Driven

Identification

Internal Audits & Rounds
Event Management
Standards Library
Risk Management
Custom Forms

Management & Monitoring

CAP Management
Effectiveness Monitoring
Root Cause Analysis
Document Control
Recurrence Detection
Quality Objectives

Clara AI — Intelligent Analysis Across Every Module

Recurrence DetectionRisk IdentificationStandards Crosswalk

Event Management

There for you when things go wrong, so your response never does.

While internal audits identify risk proactively, the Event Management module captures and manages incidents after they occur. Patient safety events, workplace injuries, equipment failures, and other adverse events are documented, investigated, and tracked through resolution. Every event type flows into the same quality management dashboard and connects to the findings tracker, CAP management, and recurrence detection.

Supporting Events Such as

Feedback
Abuse/Suspected Abuse
Airway Management
Aggression/Workplace Violence
Blood Product
Diagnostic Treatment
Radiology
Employment Injury
Equipment/Medical Device
Facilities
Fall
Healthcare IT
Infection
IV/Vascular Access Device
Lab Specimen
Line/Tube Event
Maternal/Childbirth
Medication/Fluid
Patient ID/Documentation/Consent
Professional Conduct
Provision of Care
Radiation Treatment
Restraints
Safety/Security
Self-Injurious Behavior
Skin/Tissue
Suicidal Ideation and Behavior
Surgery/Practice
Unauthorized Departure
Feedback
Abuse/Suspected Abuse
Airway Management
Aggression/Workplace Violence
Blood Product
Diagnostic Treatment
Radiology
Employment Injury
Equipment/Medical Device
Facilities
Fall
Healthcare IT
Infection
IV/Vascular Access Device
Lab Specimen
Line/Tube Event
Maternal/Childbirth
Medication/Fluid
Patient ID/Documentation/Consent
Professional Conduct
Provision of Care
Radiation Treatment
Restraints
Safety/Security
Self-Injurious Behavior
Skin/Tissue
Suicidal Ideation and Behavior
Surgery/Practice
Unauthorized Departure
Aligned with accreditation standards

Pillars of Quality Core

The Quality Management Dashboard is the convergence point for every module in Quality Core. It provides leadership and quality teams with a real-time, standards-driven view of the organization's quality posture across all facilities.

Effectiveness Monitoring

Track whether corrective actions actually resolved the root cause. Time-bound effectiveness reviews tied to ISO 9001 clause 10.2 and NIAHO standards. Clara evaluates evidence and flags ineffective closures for re-investigation.

Root Cause Analysis (RCA)

Structured RCA workflows: 5 Whys, Fishbone, Failure Mode and Effects Analysis (FMEA). Templates guide teams through systematic analysis with findings auto-linked to corrective actions.

Document Control

Full policy and document lifecycle management via MyPolicy — version control, section-level embeddings, approval workflows, review scheduling, and attestation tracking.

Quality Objectives

Define, track, and measure quality objectives aligned to organizational strategic goals. Measurable targets with automated progress tracking and periodic review cycles.

Risk Management

Proactive risk register with risk scoring (Likelihood x Severity), risk treatments, and continuous monitoring. Clara proactively surfaces emerging risks by analyzing patterns across your findings, events, and corrective actions, so your team can act before issues escalate.

Recurrence Detection

Medlaunch automatically detects when similar issues recur across departments, facilities, or time periods, giving your team early warning of systemic problems that point-in-time tracking would miss.

Clara AI Integration

Medlaunch’s AI quality analyst, embedded across every Quality Core module

Clara doesn't just answer questions. She actively identifies patterns, surfaces risks, and connects the dots across your entire QMS so you don't have to.

Pattern & Recurrence Detection

Clara automatically identifies recurring issues across your findings, events, and action items. Clara surfaces connections your team may have missed so you can fix root causes before they become survey findings, and prevent problems before they occur.

Standards Mapping

Clara maps findings to applicable standard clauses, recommends corrective actions informed by what's worked before across similar findings, and evaluates whether effectiveness evidence adequately addresses root causes in seconds.

Multi-Organization Intelligence

Clara can analyze patterns within a single facility or across your entire health system. With Clara, leadership gains visibility into system-wide quality trends and access to standardized improvement initiatives. Whether large or small, Clara adapts to your system.

One Platform, Complete QMS Cycle

Every module connects to the same dashboard. Every finding maps to standards. Every action is tracked, measured, and continuously improved. This is your entire QMS system; unified, intelligent, and built for DNV-accredited hospitals.

SOC 2 Certified
HIPAA Compliant