Events

Report any incident, route it straight into Quality Management, and resolve it as a team from the first click to a closed ticket, all in one place.

There for you when things go wrong, so your response never does.

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While internal audits identify risk proactively, the Event Management module captures and manages incidents after they occur.

Patient safety events, workplace injuries, equipment failures, and other adverse events are documented, investigated, and tracked through resolution. Every event type flows into the same quality management dashboard and connects to the findings tracker, CAP management, and recurrence detection.

Supporting Events Such as

Feedback
Abuse/Suspected Abuse
Airway Management
Aggression/Workplace Violence
Blood Product
Diagnostic Treatment
Radiology
Employment Injury
Equipment/Medical Device
Facilities
Fall
Healthcare IT
Infection
IV/Vascular Access Device
Lab Specimen
Line/Tube Event
Maternal/Childbirth
Medication/Fluid
Patient ID/Documentation/Consent
Professional Conduct
Provision of Care
Radiation Treatment
Restraints
Safety/Security
Self-Injurious Behavior
Skin/Tissue
Suicidal Ideation and Behavior
Surgery/Practice
Unauthorized Departure
Feedback
Abuse/Suspected Abuse
Airway Management
Aggression/Workplace Violence
Blood Product
Diagnostic Treatment
Radiology
Employment Injury
Equipment/Medical Device
Facilities
Fall
Healthcare IT
Infection
IV/Vascular Access Device
Lab Specimen
Line/Tube Event
Maternal/Childbirth
Medication/Fluid
Patient ID/Documentation/Consent
Professional Conduct
Provision of Care
Radiation Treatment
Restraints
Safety/Security
Self-Injurious Behavior
Skin/Tissue
Suicidal Ideation and Behavior
Surgery/Practice
Unauthorized Departure
Key Features

Built for how incidents really happen

Merged event forms

Up to three event types in a single form for complete, one-pass documentation.

Auto ticket creation

Reporting an event instantly opens a formal ticket in Quality Management.

Multi-person editing

Once reported, the form becomes a live document your whole team can edit.

Status filters

All, Edit Event, Reported, and In Progress tabs keep your queue focused.

Severity & priority

Clear indicators on every row so the most urgent events surface first.

Save as draft

Start now, finish later: drafts wait for you in My Events, ready to resume.

The Event Lifecycle: From report to resolution

  1. Capture the event

    Pick up to three event types to build one merged form, then fill in the details.

  2. Save & track

    Drafts land in My Events as "In Progress", resume any time, right where you left off.

  3. Becomes a ticket

    Mark it Reported and the event opens a formal ticket in Quality Management automatically.

  4. Act & close

    Assign actions and CAPs, collaborate in comments, and close the loop with a full audit trail.

Turn every incident into action.

See how Events captures what happened, escalates it into Quality Management, and keeps your team moving toward resolution with Clara alongside.